Score
9.8
Ease of Use
Excellent
Score
9.8
Ease of Use
Excellent
Home > Reviews > monday.com Review

monday.com Review

In a Nutshell

monday.com is an all-encompassing project management solution that helps teams effortlessly perform PLOC functions. With monday.com, it’s so much easier to Plan, Lead, Organize, and Control projects, from inception to completion. This highly visual platform is designed for managing all aspects of team performance from one central location. The adaptive, intuitive, and innovative solution allows for optimized workflow creation in double-quick time.

Project managers can choose from hundreds of tailored templates, each of which facilitates engaging, interactive, and effective management of resources. The user-friendly interface is conducive to participative efforts, with individual team members able to get up and running right off the bat. All industries are supported, and all use cases are possible. Each template of the 200+ that are available allows for dozens of column types for fully customized workflows. This allows for ideal collaboration, with full drag-and-drop functionality, and updates in real-time.

Team member account status is clearly visible, with different colors denoting the status quo of the work taking place. Project managers and team members can easily share important updates in real-time, communicate seamlessly across the system, and synchronize all work-related matters instantly. Monday.com is a powerful multi-faceted online project management ecosystem. Each and every component of the workflow system has a function, with full transparency, and efficiency of operations throughout.

When your business is scaling operations, employee management and project management are sacrosanct. Tasks, duties, and responsibilities need to be assigned, delegated, and managed effectively. With monday.com, there is no more guesswork about who does what, when tasks are due, who is in charge of tactical and strategic objectives, and where each component of the project is at any point in time. Monday.com has evolved over the years into a formidable multi-functional set of project management resources for global teams and networks.

The company’s data points tell a story of runaway growth and success, with 700+ employees, 125,000 customers around the world, and an overwhelming 84% of clientele feeling much happier that they are using monday.com to scale their organizations, manage their teams, achieve strategic objectives, and enhance business efficiency. This all-encompassing solution is structured around 4 basic tenets: impact-driven outcomes, full transparency, credible data-driven solutions, and results delivery. As of 2021, this company was operational across 200+ business verticals, in over 190+ countries, with rampant growth continuing unabated.

During our research on project management tools, we’ve identified five key criteria for you to consider when choosing a Project management tool:
1. Customization capabilities
2. Core task-related features
3. Updated to evolving
needs
4. Popular 3rd party integrations
5. Ease of use. 

Our reviews will examine each project management tool by how well it delivers on these five criteria.

How does Monday.com meet each of these 5 criteria?

1. Customization Capabilities

monday.com is designed expressly for empowering project managers, and team members to successfully collaborate on any number of team projects, assignments, tasks, duties, or responsibilities. Since every company is unique, in terms of tactical and strategic objectives, company culture, management style, brand and business ethos, et al, it is important to customize tasks to each situation.

The collaborative elements available through monday.com employ the latest technologies to ensure seamless workflow, real-time updates, and fully customized solutions. From inception, project managers can set up pulses, assign them to team members, and monitor/track the progress of each activity as it’s taking place. Pulses include blog posts, wish lists, tasks, clients, projects, tactical objectives, pretty much anything that needs to be done and requires collaboration.

In order to be achievable, each pulse must be managed by a designated team member, and each project must be completed within a specified timeframe. All of this can be set up on the project management boards with monday.com. Intelligent use of color is evident throughout the project management solutions provided by this company. 

For example, completed tasks are colored in green and good to go, and tasks in progress are colored in orange. There is no limit to the customization capabilities available through monday.com. In fact, you can designate priority status to each task in the project, for increased urgency. Management of multiple groups is possible, with no limits in place. This allows for massive scaling opportunities. One element that stands out strongly with monday.com is the near-zero learning curve that is needed to actually use the platform; it’s intuitive.

2. Core Task-Related Features

Monday.com is all about making project management easier, simpler, and more efficient. By providing a powerful set of tools, resources, and real-time monitoring capabilities, this project ecosystem delivers on expectations. Successful implementation hinges upon a thorough understanding of the core task-related features available through monday.com. These include easy-to-use visual elements. Team projects begin with a pulse. This is pretty much anything that you want it to be, including creating marketing material, SEO content, blog posts, web campaigns, new homepages, landing pages, product design, or any other task that is important for the company.

Once the tasks have been set, specific team members are responsible for their execution. Again, this is entirely at the discretion of the project manager, and there is maximum flexibility in this regard. Once the lead has been set, status updates follow. It is easy to know when a task is in progress, or complete. The task-related features are supportive of the designated team member insofar as they provide valuable information for effective management. Project deadlines can be input, with a real-time slider that indicates how much time has elapsed, and how much time remains before the project due date. Priorities can be set, at management’s discretion, to focus resources on the exigent components of organizational activities. Resources can be pulled from completed tasks and directed at tasks currently underway to ensure that deadlines are met.

Thanks to a huge selection of fully customizable templates, project managers can pick and choose from 200+ options that are currently available. The templates are designed for managing team projects. This allows for efficient workflow management and close collaboration among team members. All team members can come together on the same project management platform. This removes unnecessary barriers and the need for external systems. Tasks can be completed with team members in lockstep with one another throughout. At monday.com, all essential task-related features are customized. Design teams have clearly crafted user-friendly visual elements to make it enjoyable to collaborate on projects and manage the workflow. 

Intelligent use of color, columns, and clarity ensures that this minimalistic approach to project management is highly effective. It drowns out all the noise of cluttered project management systems and provides a sensible, workable, effective solution. Through monday.com tracking and monitoring of activities in real-time is entirely possible, and all team members can participate in the workflow. Invitations can be sent to team members, data can be transferred through the monday.com system, including files, charts, graphs, reports, images, video, pretty much anything pertaining to the completion of a project.

Thanks to these task-related elements, there’s no need to work outside of monday.com to get things done. All the management functions of planning, organizing, leading, and controlling are centralized with this powerful ecosystem. The ‘Eagle’s Nest’ perspective of the entire project makes management that much more efficient. You get to see the big picture, from above, with full transparency of operations across the spectrum. Nothing is hidden, obscured, or absent with properly planned projects on this platform. Thanks to the structure of the platforms – courtesy of templates – planning timelines and project assignments are easily seen.  Resources can be optimally assigned and team members can focus on creative tasks where their energy is needed.

Plus, there’s no need to worry about monitoring dozens of projects and losing track of what’s going on. The platform was built expressly for this purpose. It alerts project managers and team members to activities that need to be performed. For example, a red circle with an Exclamation Mark can indicate that a project deadline is approaching, or overdue.  The likes of sprints, waterfall, and agile are readily available to customize your workflows.  It is these types of powerful reminders and visual cues that make it intuitive for anyone to use monday.com. All of the features and functions of workflow management can be performed across a wide range of devices, including PC, Mac, and mobile with apps available through the App Store and the Google Play Store.

 3. Updated to Evolving Needs 

In today’s work climate, remote work is increasingly important, even essential for many teams around the world. That’s why monday.com is laser-focused on top-notch technology. The project management ecosystem is updated to evolving needs with powerful mobile functionality for team members anywhere, and everywhere. This allows collaboration, management, assignment, tracking, and interaction from the palm of your hand. Remote work is sacrosanct nowadays, and monday.com is ahead of the curve in this regard. The flexible remote network allows for the following:

  • Zoom Integrations
  • Universal Collaboration
  • Remote Team Dashboard 
  • Centralized Communication
  • Real-Time Project Management
  • Video Conferencing Capabilities
  • Easy Alignment of Virtual Teams 
  • World Clocks for Each Team Member

The merits of monday.com are not limited to remote project management capabilities; they extend far and wide to include communication channels across the board, in the office, on-site, at home, or on the go. Team members can assemble and disseminate all necessary resources such as notes, memos, reminders, audio files, video files, charts, and scores of other multimedia options. This fosters a culture of dynamism, real-time interaction, and collaboration. There are widgets, live streaming functions, and the ability to work without limits. That’s the crux of what the company founders wanted to create.

In their own words, the company founders had this to say about updating to evolving needs, ‘… If the last 10 years were defined by the SaaS cloud, then the next 10 years will be focused on giving people the power to create software that fits their needs. We believe that we are best positioned to be the leaders in this change.
https://monday.com/blog/project-management/a-letter-from-our-founders/

What Kind of Projects is the Monday.com Platform Suitable For?

Monday.com’s project management software is suited to multiple different types of industries, each of them with myriad potential projects. Industries include the following:

  • PMO – project management office for enterprise editions in businesses.
  • Marketing – marketing for lead management, social media management, email outreach, content development, search engine optimization, search engine marketing.
  • CRM and Sales – email marketing campaigns, examine customer activities, data mining, troubleshooting guides tracking and monitoring. 
  • Creative Teams – designing, management, fashion shoots, casting, theater, food preparation, event planning, et al.
  • Software Developmentsentiment analysis product ratings, Android task monitoring, employee management systems, opinion mining, and more.
  • IT – onboarding and requests, orders and inventory, supply management, project management
  • Operations – for managing and tracking all business operations

4. Popular 3rd Party Integrations

With monday.com it’s possible to integrate hundreds of popular tools. This project management software is predicated on user-friendliness. 

There are many useful integrations that work with monday.com, including Dropbox, Microsoft Teams, Outlook, Slack, Zoom, Google Drive, Google Calendar, Excel, Gmail, OneDrive, LinkedIn, Zapier, Adobe Creative Cloud, Salesforce, Copper, Zendesk, Shopify, Stripe, Pipedrive, SurveyMonkey, MailChimp, Facebook Ads Box.com, Github, Twilio, GitLab, PagerDuty, Toggl, Trello, Asana, and Todoist among many others. 

Some 100,000+ teams around the world are using monday.com’s fully integrated project management platform. Whether it’s general project management, creative companies, sales pipelines, client projects, or agile projects, monday.com’s integrations are certainly impressive.

5. Ease of Use

For starters, monday.com’s project management system is expressly designed to be as easy to use as possible. That’s the raison d’être for this company’s creation. It is intuitive, and visual, thanks to columns and colors. It is possible for project managers to create workflows within minutes, thanks to a huge selection of templates (200+). Since there’s no real learning curve to speak of, anyone can start using this project management system at any time. Major review sites such as GetApp, G2, Trustpilot, Capterra, and TrustRadius ever ranked this project management software at 4.6/5 (7,000+ reviewers).

The boards are where it all begins. It’s really easy to set up new tasks, courtesy of the visual super table. Drag-and-drop functionality allows for the introduction of several dozen columns, with fully customized options to make it as easy as possible to assign tasks and duties, monitor workflow, and manage teams. The inclusion of status patterns is a top-notch attraction which gives updates on work performance, time remaining, and other important metrics. 

Monday.com was created as an all-in-one software solution, and it lives up to its mandate. One of the most useful features, among many, is priority status to tasks and duties. Project managers can set high priority, medium priority, and low priority status to activities, and shuffle resources around for optimized results. Since everything is synced in real-time, there’s no need to navigate out to other programs to upload files, folders, images, video, or even to host a Zoom call. Everything can be done from within the project management software system. 

Plans & Pricing

Plans and pricing are actually highly competitive and given monday.com’s powerful features, there is certainly a plan tailored to your personal, or company needs. There are 5 plans available, including the following:

  • Individual Plan – Unlimited boards, 200+ templates, 20 columns, 2 team members, iOS/Android apps
  • Basic Plan – Unlimited free viewers, unlimited items, 5 GB file storage, priority customer support, dashboard based on 1 board
  • Standard Plan – Timeline & Gantt views, calendar view, guest access, 250 automation actions per month, 250 integrations per month, dashboard that combines up to 5 boards.
  • Professional Plan – private boards, chart views, time tracking, formula columns, dependency columns, 25,000 automations per month, 25,000 integrations per month, and a dashboard combining up to 10 boards.
  • Enterprise Plan – enterprise-level automations & integrations, security & governance, advanced reporting & analytics, multi-levelled permission, onboarding, premium customer support, and dashboards that combine up to 50 boards.

If you are an independent professional, you can use the Individual Plan from monday.com for free. It offers up to 2 seats for you and a business partner, or employee. It features only the essential elements of monday.com, but it’s certainly a step up for project planners. Each plan is priced according to the features that it provides. The Individual plan is free indefinitely, but it is limited to just 2 seats. The Basic plan is for start-ups, or new teams wanting to manage all of their workflows from a single online location. 

The Standard plan has a focus on the visual elements and is designed for collaborative project management. The Professional plan is for the management of complex projects requiring many integrations and automation. Big companies looking for enterprise-grade features such as support, control, security, and team management can benefit from the Enterprise plan which is priced on request. There are no limits on the number of users as you advance from the individual plan to enterprise level.

The costs of the plans depend upon the features and functions of each plan, and the number of users in your company. For example, the Individual plan is £0. The Basic plan is £7 per seat per month. The standard plan is £9 per seat per month, and the Professional plan is £14 per seat, per month.

Customer Service & Support

There are many ways to get information or to get in touch with customer support. One of them is the Frequently Asked Questions (FAQs) which are available everywhere on-site. A host of pre-populated questions and answers makes it easy to get instant feedback on your topics of choice. To get in touch with customer support, simply click on ‘Contact Us’ for more information. There are several powerful resources available to users, including the following:

  • Solutions
  • Webinars
  • Video Tutorials
  • Knowledge Base
  • Community Forum
  • Online Contact Form
  • VIP Training Package

Customers can easily send information through to monday.com via the online contact form by entering Basic information, telephone number, and a question. You can contact support or contact sales at any of the major offices around the world. These include Tel Aviv, New York, Sydney, and London. Support works around the clock to deliver answers and solutions to questions, queries, and complaints. Other contact options include dedicated social media support via Facebook, LinkedIn, Pinterest, Instagram, and Twitter.

The telephone number is +1 (201) 778-4567 and the email address is support@monday.com. Expect support agents to respond to questions and queries in under 10 minutes. Support is available in 12 languages, including English, Spanish, French, German, Portuguese, Dutch, Italian, Russian, Japanese, Chinese, Turkish, and Swedish.

Testimonials

“monday.com was instrumental in our firm’s 60% revenue increase during the COVID-19 outbreak.”

Shawn Murray | Chief Financial Officer at

“monday.com eliminates so many human erros from the process of planning and significantly speeds up our throughput as a department”

Roee Adler, Head of digital at

“With monday.com, we’re 30% more efficient at delivering hundreds of campaigns seen by millions of customers.”

Tye Rapley-Hawkins | Head of Delivery at
Pros
  • Amazing integrations
  • Streamlines work processes
  • Free trial and affordable plans
  • Updated content available instantly
  • Color-coded content is easy to use
  • Optimized for iOS and Android devices
  • Customer support responds within 10 minutes
  • Plenty of instructive guides, videos, FAQs, telephone support
  • Guaranteed secure and reliable environment for project management
  • One-stop-shop-project, analytics & time management in one solution
  • Quick to set up projects, allocate team members and manage timelines
  • Easy to use project management system that is flexible and adapts to your needs
Cons
  • Pricing per batch of users
  • Telephone support can improve
  • Not as straightforward as it appears to be

Bottom Line

Regardless of the industry that you’re working in, monday.com has proven to be a game-changer as far as project management is concerned. It is a powerful, versatile, adept platform for scaling operations to the enterprise level. It is fully optimized for all devices, with no limits on user numbers as you advance through different plans. Easy-to-use features, functions, tools, and resources make this project management ecosystem a top contender from a shortlist of providers. With so many plus points, it’s hard to ignore monday.com’s versatility, ingenuity, and innovation. It’s easy to assign tasks, duties, responsibilities, and projects to team members, and collaborate with them in real-time. The color-coded system, columns, and management features are a game-changer. While there is a learning curve, most users will find it easy enough to navigate.